Who We Are
Our website address is: www.hedonistcollaroy.com.au. We are Hedonist Restaurant, located at Collaroy Beach, Sydney. You can reach us at info@hedonistcollaroy.com.au or visit us at our physical address: 1135 Pittwater Rd, Collaroy NSW 2097, Australia.
What Personal Data We Collect and Why We Collect It
We collect personal data from our users and visitors, which may include:
- Personal Information: Name, email address, phone number, and other details provided during reservations or contact forms.
- Transactional Data: Details related to purchases, reservations, or event bookings.
- Technical Data: Information such as cookies, IP addresses, and browser type collected to enhance user experience.
This data is collected to provide excellent customer service, manage bookings, process transactions, and improve our website’s performance.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact Forms
We retain contact form submissions for a certain period for customer service purposes but do not use the information submitted through them for marketing purposes unless explicitly stated.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies may store user preferences and settings, track user behavior for analytics, and improve our website’s functionality.
Analytics
We use Google Analytics to collect anonymous data on site traffic and user interactions. Users can opt-out of Google Analytics tracking by using the Google Analytics opt-out browser add-on.
Who We Share Your Data With
We share your data with third-party service providers, such as payment processors and cloud-based services, solely to process transactions and manage bookings. These providers are bound by their own privacy policies, which we encourage you to review.
How Long We Retain Your Data
We retain personal data for varying periods, depending on the nature of the data:
- Contact form entries: 6 months
- Analytics records: 1 year
- Customer purchase records: 10 years
What Rights You Have Over Your Data
You have the right to request access to, correction of, or deletion of your personal data. You can also request that we provide you with an exported file of the personal data we hold about you, including any data you have provided to us.
Where Your Data is Sent
Your data may be transferred and stored outside the European Union. We ensure that any transfer of data meets the EU’s data protection standards through agreements such as Privacy Shield or model contract clauses.
Contact Information
For privacy-specific concerns, please contact our Data Protection Officer at privacy@hedonistcollaroy.com.au.
Additional Information
How We Protect Your Data: We employ various technical and organizational measures, including encryption and two-factor authentication, to protect your data from unauthorized access, disclosure, or loss.
What Data Breach Procedures We Have in Place: In the event of a data breach, we have procedures for internal reporting and external notifications, including informing affected users as required by law.
What Third Parties We Receive Data From: We may receive data from third-party booking platforms or payment processors to complete transactions and manage reservations.
What Automated Decision Making and/or Profiling We Do with User Data: We do not engage in automated decision-making or profiling with user data.
Industry Regulatory Disclosure Requirements: As a member of the hospitality industry, we comply with all relevant privacy laws and regulations, including those specific to the food and beverage industry.